If you like to make your restaurant a reputed and popular establishment, you must get positive reviews. A lot of customers rely on online reviews for visiting a new restaurant. Listed here are some crucial reasons why it is important to get reviews on 먹튀.
The Significance of Online Reviews for Diners and Restaurants
We must be aware that a good 90 percent of customers who go to restaurants are influenced directly by online reviews. This is almost the case in many parts of the world.
It is not only the number of restaurants but also how many positive reviews you have that becomes a deciding factor for customers to visit your place.
Nearly 30 percent of customers are willing to pay more at restaurants that have positive reviews. On the other hand, a good 20 percent of people don’t buy from any business that has even one bad review.
These are real numbers. The significance of online reviews has soared to new heights in the recent past.
You must do your best to get good reviews for exceptional service that you provide to the customers and this should be your first priority as a business owner. This is what convinces the customer to choose you to give their patronage.
If what is said does not convince you enough, you can read on to know the other incredible benefits of online reviews.
Online reviews tend to be an excellent tool for marketing
Potential customers perpetually trust others who have experienced eating at the restaurant before. They trust them more than they trust the brand. This is what makes social marketing so unique. Tour advertising and promotional efforts may bring more clients, nonetheless there is nothing comparable to other customers who have vouched for the quality and integrity of the place.
Online reviews are nothing but advertisements for which you pay nothing. You must work hard to get positive customer reviews and this itself will speak volumes. It is nothing less than word of mouth publicity as the satisfied customers will recommend your place to their family, friends, neighbours and other people they know.
Positive reviews boost your revenue
According to economists at a renowned university, restaurant bookings increased substantially from 30 percent to a whopping 50 percent by just half a star improvement in the customer rating.
This is all when there was no change made to the food quality, price or customer service. This suggests that the sole reason for the vast improvement was because the online reviews got better.